Privacy Policy

Last Updated: January 2025

Introduction

Valento ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our salon located at 88 Yonge St, Toronto, ON M5C 1S8, Toronto, Canada, or interact with our services.

Please read this Privacy Policy carefully. By using our services, you consent to the practices described in this policy.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

• **Contact Information:** Name, email address, phone number, and mailing address
• **Appointment Information:** Preferred dates, times, and service requests
• **Communication Records:** Messages, inquiries, and feedback you send to us
• **Payment Information:** Billing details necessary to process transactions (handled through secure payment processors)

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and manage your appointments
• To provide our nail care services
• To communicate with you about appointments, promotions, and updates
• To respond to your inquiries and requests
• To process payments and maintain transaction records
• To improve our services and customer experience
• To comply with legal obligations

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• **Service Providers:** With third-party vendors who assist us in operating our business, such as payment processors and appointment scheduling systems, provided they agree to keep your information confidential
• **Legal Requirements:** When required by law, court order, or governmental authority
• **Business Transfers:** In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information, subject to certain exceptions
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Valento

88 Yonge St, Toronto, ON M5C 1S8, Toronto, Canada

Email: contact@valento.pro

Phone: +1 416-555-0165