Terms and Conditions

Last updated: Upon publication

These Terms and Conditions govern your use of the services provided by Valento, a nail salon located at 88 Yonge St, Toronto, ON M5C 1S8, Toronto, Canada. By booking an appointment or using our services, you agree to be bound by these terms.

1. Services

Valento provides nail care services including classic and machine manicure, pedicure, gel nail extensions, gel polish application, nail art, natural nail strengthening, and polish removal. All services are performed by trained professionals in accordance with applicable health and safety standards.

2. Appointments and Scheduling

2.1 Booking

Appointments may be scheduled by contacting us directly. We recommend booking in advance, particularly for weekends or special occasions.

2.2 Cancellations

We request that clients provide reasonable notice if they need to cancel or reschedule an appointment. This allows us to accommodate other clients and manage our schedule effectively.

2.3 Late Arrivals

If you arrive late for your appointment, we will do our best to accommodate you. However, your service may be shortened to avoid delays for subsequent clients, and the full service price may still apply.

2.4 No-Shows

Repeated failure to attend scheduled appointments without notice may result in a requirement to provide a deposit for future bookings.

3. Pricing and Payment

3.1 Service Prices

Prices for services are available upon request and may be subject to change. We will inform you of the cost before commencing any service.

3.2 Payment Methods

Payment is due at the time of service. Please contact us for information about accepted payment methods.

3.3 Deposits

For certain services or bookings, we may require a deposit. Deposit terms will be communicated at the time of booking.

4. Health and Safety

4.1 Client Disclosure

Clients are responsible for informing our staff of any relevant health conditions, allergies, skin sensitivities, or infections that may affect the provision of services. This includes but is not limited to fungal infections, open wounds, or allergies to nail products.

4.2 Right to Refuse Service

Valento reserves the right to refuse or discontinue service if we observe signs of infection, contagious conditions, or other health concerns that may pose a risk to our staff or other clients.

4.3 Hygiene Standards

We maintain strict hygiene protocols and use sterilized or single-use tools as appropriate. Our salon complies with all applicable health regulations.

5. Client Responsibilities

5.1 Personal Belongings

Clients are responsible for their personal belongings while on the premises. Valento is not liable for any loss, theft, or damage to personal property.

5.2 Conduct

We expect all clients to conduct themselves respectfully toward our staff and other clients. We reserve the right to refuse service to anyone who behaves in a disruptive, abusive, or inappropriate manner.

6. Results and Satisfaction

6.1 Expectations

Our professionals will discuss your preferences and provide recommendations before beginning any service. We strive to meet your expectations, but individual results may vary based on natural nail condition and other factors.

6.2 Concerns

If you are not satisfied with a service, please inform us during your appointment or contact us at contact@valento.pro as soon as possible. We will work with you to address any concerns.

7. Liability

7.1 Limitation of Liability

To the extent permitted by applicable law, Valento shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

7.2 Allergic Reactions

While we use professional-grade products, allergic reactions may occur. Clients with known sensitivities should inform us before service. We recommend a patch test if you have concerns about product reactions.

8. Intellectual Property

All content on our website and marketing materials, including text, images, and logos, is the property of Valento and may not be reproduced without written permission.

9. Privacy

We collect and process personal information in accordance with our Privacy Policy. By using our services, you consent to such processing.

10. Modifications

Valento reserves the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to our website or communication to clients.

11. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Valento 88 Yonge St, Toronto, ON M5C 1S8 Toronto, Canada Email: contact@valento.pro Phone: +1 416-555-0165

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Canada and the Province of Ontario. Any disputes arising under these terms shall be subject to the jurisdiction of the courts in Ontario, Canada.